- My screen is frozen and I want to reset the gadget!
One of the most banality (yet exceptionally helpful) reactions any help/IT group gives is the immortal “Have you switched it off and back on once more?” As straightforward as this might sound, the explanation that platitude actually exists today is on the grounds that it frequently settles anything that issue you might have with any gadgets. However, imagine a scenario in which your screen is frozen as well as lethargic. You might see that, while your Clover gadget’s back up battery was really helpful when your power went out and you wanted some additional time in low power mode, it tends to be irksome when you need to drive the gadget off, yet can’t explore to the restart button on the grounds that the screen is frozen or lethargic. Fortunately, every gadget comes furnished with its own specific manner of force cycling, however it may not be clear how to make it happen.
Clover Flex – This helpful minimal compact gadget has an expected battery duration of 11 hours, which is too lengthy to even think about pausing on the off chance that you’re trusting it will restart itself when it runs out of battery. Be that as it may, sit back and relax, you can “hard reset” the gadget just by holding down the power button on the right hand side of the gadget for 46 seconds, and afterward discharge.
Clover Flex power button
We’ve tracked down that the most predictable approach to setting off this reset is by utilizing a stopwatch or clock application on your cell phone to assist you with counting exactly.
Clover Smaller than normal – The back up battery in the Clover Little will not be close to however long the battery utilized in the Clover Flex, yet you’ll in any case need to hard reset the gadget when you really want a new restart. You might have seen this convenient little restart button while stacking receipt paper into the gadget as it is stowed away behind your printer entryway. Basically open up the entryway and look under the receipt paper and you ought to see a little green button.
Clover Smaller than usual reset button
Press and hold this button until you see the gadget restart. It ought to just require around 10 seconds.
Clover Station – Totally unrelated to the Clover Station Expert, the Clover Station has a little white power button on the base right hand side of the gadget when your showcase is flat. This is a real button and isn’t on the actual screen, so focus on the edge of the gadget, close to the corner.
Clover Station power button
Holding down this button for around 10 seconds ought to set off a restart.
Clover Station Expert – The Clover Station Ace has a printer, a showcase and a client confronting unit. This can be a ton while attempting to sort out what part will set off a reset. You’ll find a little green button concealed in the underside of the client confronting gadget.
Clover Station Expert reset button
This will likewise should be held down for a decent 10 seconds before you’ll see a restart.
- My Clover Flex wont turn on!
From our experience, when a Clover Flex basically won’t turn on, it is normally in light of the fact that the battery drained totally. Indeed, even after you’ve energized the battery back, you might see the power button isn’t betraying. The investigating for this beginnings with, you got it… A hard reset! On the off chance that the hard reset isn’t working, you might need to put the Flex on the charging dock, twofold check that it is safely affixed, and stand by 5-10 minutes until you are sure the gadget has charged. Then hold down the power button on the charge card machine for 46 seconds. In the event that it actually isn’t working, your Flex may not be getting a charge from the dock. However it may not be great for your business’ ordinary use, you can likewise charge the Clover Flex utilizing a USB-C link. You’ll track down the port on the underside of the Flex. - My kitchen printer isn’t associated!
On the off chance that you are thinking about how to interface the printer, or your request printer basically quit printing orders for your kitchen staff, you will initially need to open up your Printer application. This will list your receipt printer, request printer, or potentially your mark printer. We are searching for your request printer. On the off chance that you don’t see a request printer by any means, click the green in addition to fasten in the base right corner, and endeavor to add the printer. On the off chance that the printer is appearing by any means, or it’s appearing yet says “disconnected” you will need to investigate the actual printer.
Clover printers screen
On the facade of the printer you ought to see somewhat light close to the power button. Assuming the mistake light is blazing red, it is having some network issues. One way or another, you will need to drive the gadget off. Check and ensure the ethernet link is connected firmly to the printer, as well regarding your switch/modem. When the gadget is controlled off for around 15 seconds, power it back on. Watch the light on the facade of the gadget once more. You ought to see it blazing red or yellow, and afterward at long last, green once it is on the web.
From here you will need to return to the Clover Printer application to check whether the printer is appearing. In the event that it is as yet not appearing, you will need to check what network your Clover gadget is interfacing with. Keep in mind, the printer and the Clover should be on a similar organization.
- I want to add/change a menu thing!
The Clover POS stock administration framework keeps things basic. Simply search for the Stock application. Once the application is open, select the Things tab. You can either choose the thing you need to change, or snap the green in addition to fasten to add a genuinely new thing. From this screen, you can add/change the name of the thing, set the cost, and furthermore select any current classes or modifiers you need to append to that menu thing. Keep in mind, if your request printer(s) is set to print specific things, you will need to connect the suitable mark to the thing too.
Clover add thing screen
- How would I utilize modifiers?
Modifiers are additional items or changes you might want to have accessible for a menu thing. A basic illustration of this is the size of some espresso. At the point when your staff chooses the espresso, you will believe they should include the size too. This should be possible by making a Gathering Modifier inside the Stock application.
For this model we will name the Gathering of modifiers “Espresso Size”. We will make 3 modifiers inside that Gathering Modifier. These modifiers will be named “12 oz”, “16 oz”, and “20 oz”.
Clover alter modifier bunch screen
At the cost, we will need to be the aggregate sum for some espresso in that size. We can likewise set the base to 1, and that implies for your staff to ring up that thing, they should choose a size for the cup. We can likewise set the maximum to 1 so nobody can choose more than one size. Since the full expense is inside the modifier, while making the thing, you can put the expense at nothing, and just select that ordered Espresso Size modifier for that thing. Since staff should choose a size for the espresso, each size will have it’s own singular estimating.
- How would I add another worker?
For this, we will utilize the Representative application. Inside the Representative tab, we will choose the green in addition to fasten. In the event that you don’t see the application or don’t can add a representative, you will need to check with a director to check whether you have the consents for this application.
Clover worker the board apparatuses screen
While making a representative, you will require a name, a pin number, and a job to dole out them. On the off chance that you would like this worker to have the option to sign in to your Clover web dashboard, then, at that point, you will likewise have to add an email address so certifications can be shipped off the person in question. That’s all there was to it!
Clover new worker screen
- How would I set charge rates?
Every thing inside your stock will have a choice to dole out an expense rate. Fortunately, except if you’ve changed the setting, the thing will have the “default charge rate” chose. This implies that you can essentially set a defaulted charge rate for your things.
To do this, you will need to choose the Arrangement application. You ought to see a tab for Expenses. Here, you will choose the default charge rate, and set a sum. On the off chance that you might want to have a different duty rate for some menu things, for example, liquor, you can make an extra rate. While making a liquor thing, you will choose the appropriate expense rate.
Clover charge rates and expenses
- My web is down and I really want to run deals in disconnected mode!
The Clover retail location framework has an exceptionally simple to utilize disconnected mode that will enable you to acknowledge Mastercards in any event, when your gadget is disconnected. Whenever you have empowered the disconnected mode, the Clover framework is sufficiently brilliant to kick over into disconnected mode the second your web association is lost. You can investigate the settings for this inside the Arrangement application.
At the point when you open the Arrangement application, search for the “Installments” tab. Towards the lower part of the rundown, you ought to see “disconnected installments’. You can tap this button to change these settings. You can empower/cripple the element, as well as put per exchange dollar limits, disconnected complete cutoff points, and you could actually require an endorsement prior to tolerating the disconnected exchange.
Clover disconnected installments screen
When you acknowledge an installment in disconnected mode, the Clover POS will store that exchange data until it is online once more, so, all in all, it will naturally send the exchange off for an endorsement. Remember that when you are handling exchanges disconnected, the gadget can’t contact the bank for endorsement, so these are less secure exchanges. You can follow these disconnected exchanges from the Exchanges application would it be a good idea for you want to.
