Salesforce Sales Cloud is the best-rated CRM software in the world.

Salesforce Sales Cloud can be confused with Salesforce. Salesforce has this to say:

Salesforce was the first company to move CRM to the cloud. This allows companies to access all their customer information online from any device anywhere, anytime, and from any location.

Salesforce’s CRM system includes the Sales Cloud platform. Salespeople will love the Sales Cloud platform. It’s our most loved product so many people mistakenly refer to Salesforce as the Sales Cloud platform. You now know the truth!

Salesforce Sales Cloud, a cloud-based CRM platform, is what you would call a Salesforce Sales Cloud. It stores all information about customers, leads, and sales in one place. To meet the needs of different businesses, Salesforce Sales Cloud offers four editions. It can be used independently of, but connected to, the other Salesforce Cloud platforms, including Marketing Cloud Service Cloud Cloud, Community Cloud and Analytics Cloud.

Why should I use it?

Sales Cloud is a place where your entire team can access and input every detail about customer interactions.

It is difficult to find meaningful insights in customer data that has been stored in multiple documents, spreadsheets, or emails. It’s much easier to use the data when it all lives in one place like Sales Cloud.

You can log in anytime from your mobile device or desktop computer to see the status of any prospect or customer. Forecast your quarters and generate visualizations from your data to identify trends. Sales Cloud offers many customization options, so the platform can be tailored to meet your business style, language, and needs.

Continue reading to see examples of the benefits Sales Cloud can provide.

It can be used at any time, anywhere.

The name says it all. Sales Cloud stores all your data in the cloud. This means that you can access it anywhere, anytime, from any device, from any place in the world.

Sales Cloud provides this service. Sales data can only be effective if it is up-to-date, accessible, and current. No problem if your rep works remotely and needs to log details of calls with customers. Did you close a deal while on the road? The road record has been updated.

It increases productivity

Sales Cloud automates sales processes and makes it easy to customize and enhance workflows with point-and-click tools. Sales managers can set up the steps and stages that reps should follow when they create and manage records using the Sales Path tool.

It allows reps to save time and see what steps they must take to move prospects through their pipeline. It ensures that sales managers have accurate records and that reps only fill in information that is relevant to their needs.

Sales Cloud can also be connected to Gmail Exchange, Office 365 and Exchange email clients. This allows your reps to seamlessly update Salesforce records with their email data in just a few clicks.

It will help you grow your business

Salesforce Sales Cloud’s most impressive feature is its use of sales data. It ranks leads to help you find the most qualified opportunities. Then it connects them with the best rep so that your chances of closing are maximized.

Einstein, Salesforce’s comprehensive artificial intelligence system, was also created specifically for CRM success. It can be integrated with many Salesforce tools, including Sales Cloud. Einstein will start working once your data has been uploaded to the Cloud. It will automatically prioritize the best leads, log interactions, autodial next number and remind reps when it is time to follow-up.